Mission and Values

• By being the most helpful wholesale florist.
• By knowing our customers better – seeing them as people.
• By working harder to make things go right in all our processes…
  • Enhancing value, by eliminating waste in every process.
  • Enhancing quality, through disciplined attention to detail.
  • Enhancing selection, through creative sourcing, growing and careful inventory management.
  • Providing easy purchasing, through website technology.
  • Providing access to the world floral market, from expert staff and technology.
  • Providing dependable overnight delivery, four days a week where feasible.
  • Offering educational programs, from the world’s top floristry experts.
  • Offering financial support, through flexible credit terms.

#2: We help our co-workers succeed…

• By taking an interest in our co-worker’s needs, hopes and challenges – seeing them as people.
• Then honoring our senses to help them fulfill their needs, achieve their hopes and overcome their challenges.
• Thereby, strengthening the relationships with those we work with.
  • Resulting in a more fulfilling, creative and effective work environment
  • Enabling Dillon Floral to be the most helpful wholesale florist.

Company Values

• Be CARE-ful – We strive to give exceptional personal care to each customer order.
• Be Humble – Humility paves the way.
• Do Right – We strive to honor our senses.
• See People – When we see others as people, things go right.
• Act to Help – We work to help our customers and co-workers.
• Build Relationships – We work to deeply know and honor our customers and co-workers.
• Listen to Learn –  We influence others by first allowing ourselves to be influenced.
• Work Hard and Have Fun – Together, these bring fulfillment.
• Keep Calm – The alternative causes blindness.
• Eliminate Waste – Wastefulness is terminal.
• WOW CUSTOMERS – We LOVE CREATING ‘SURPRISINGLY DELIGHTFUL’ EXPERIENCES!